• Education: Secondary (high) school graduation certificate
• Experience: 1 to less than 7 months

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Send invoices
• Maintain work records and logs
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Monitor mobile radio or telephone
• Relay service to persons with disabilities
• Perform data entry
• Provide customer service
• Perform basic bookkeeping tasks

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask
• Time management
• Maturity

Screening questions

• Are you authorized to work in Canada?
• Are you available for shift or on-call work?
• Are you willing to relocate for this position?
• Do you have experience working in this field?
• Do you live near the job location?
• Work Term: Permanent
• Work Language: English
• Hours: 32 to 40 hours per week